About the Policy

At Smashing Agency, the privacy and security of our clients are of utmost importance to us. We treat your personal information with the same level of care and respect that we do with our own. While we do collect information from our clients, it is solely for the purpose of enhancing our customer services. We want to make it clear that the handling and usage of our clients’ information is our responsibility. We DO NOT rent or sell the information provided by our clients online.

This policy outlines how we collect and use personal information from our clients, the reasons behind the collection, and how this information is utilized. We also provide you with choices regarding the collection and use of your data.

Personal Information Collected

The information collected by Smashing Agency may include your name, email address, business name, country, and phone number. This information is provided by you when you contact us or store information with our company. We may also use email addresses or mailing addresses received through our contact forms for responding to comments, inquiries, and more. Additionally, we maintain records of your past interests and online inquiries.

Use of Collected Data

The information we collect serves various purposes. We use the data to process your orders and may contact you via phone or email if we have further queries regarding your project. As a client, you may also receive updates about our website and services, including newsletters and promotional information. We may analyze your interests to improve our website design and enhance your interactive experience.

Newsletter Opt-out

If you no longer wish to receive our newsletter and promotional communications, you can opt-out by following the instructions provided in each newsletter or communication. Alternatively, you can email us at design@smashingagency.com to request removal from our mailing list.

3rd Party Sharing

We do not release personal information to third parties unless explicitly described in this policy. Under no circumstances do we sell personal information to third parties.

Security of Personal Information

The security of our clients’ information is a priority for us. We use Secure Sockets Layer (SSL) Software to encrypt the data you provide during transmission. We follow industry standards to protect your personal information during transmission and storage. While we make every effort to secure your data, we cannot guarantee absolute security, as no method of transmission over the internet is entirely foolproof.

If you have any questions about the security of your information on our website, please email us at design@smashingagency.com.

Changing & Deleting/Unsubscribing Accounts

To cancel your subscription or request the deletion of your personal information, please send us an email. This action will prevent you from receiving further email communications related to online orders. We will retain your information for as long as your account is active or as needed to provide you with our services.

Contact us if you wish to cancel your account or request that we no longer use your information for service purposes. We will retain and use your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers transferred to your hard drive via your web browser. They enable our systems to recognize your browser and store items in your shopping cart during visits. The Help section of most browsers can explain how to manage cookies. However, we recommend allowing cookies to fully utilize our site’s features.

We also track your IP address for diagnostic purposes and to gather demographic information such as your location and internet service provider. We may collect aggregated data on how users utilize our site, including traffic patterns and search queries. No IP address or log file information is linked to Personally Identifiable Information (PII).

Clear Gifs (Web Beacons/Web Bugs)

We use clear gifs (Web Beacons/Web Bugs) to manage our website’s content more effectively. Clear gifs are small graphics with unique identifiers that track the online movements of users. They are similar in function to cookies but are embedded invisibly on web pages. We do not link the information gathered by clear gifs to our customers’ personally identifiable information.

Testimonials

With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us.

Notification of Changes in Privacy Policy

If we make changes to our privacy policy, we will update the policy on our website, homepage, and other appropriate locations. We want you to stay informed about the information we collect, why we collect it, and under what circumstances, if any, we disclose it. We reserve the right to modify this policy at any time, so please review it regularly. In the case of significant changes, we will notify you through our website, email, or a notice on our homepage before the changes take effect.

Legal Disclaimer

We may disclose your personally identifiable information when required by law or when we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

Questions

If you have any questions regarding our Privacy and Security Policy or how we handle your information, please email us at design@smashingagency.com. Your privacy is important to us, and we are here to address any concerns you may have.